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Returns & Refunds

Returns Policy

A full refund will be provided to any goods returned to us once they are verified to be the item that was purchased and listed in the accompanying appraisal. Shipping expenses, in both directions, are not refundable.

If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 21 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

Our Returns Policy does not apply to:

  • earrings
  • resized rings (whether resized as part of the purchase or after purchase)